Instructions For Troubleshooting The Outlook Freezing Issue

Outlook attracts millions of users across the globe owing to its multitude of magnificent and user friendly features. Nonetheless, the application worries users at times with unexpected errors like freezing. According to the Outlook help experts, there is no single reason to blame for Outlook freezing. In fact, the problem can occur due to several reasons such as low memory, corrupted PST files, problem with internet connection and so forth. To fix the problem effectively, the users need to pinpoint the cause of the problem and then troubleshoot it. This article features the guidelines to figure out and troubleshoot the Outlook freezing problem.

Instructions

• Figure out when your Outlook application started to encounter the freezing issue. Was it after you have installed an add-in or toolbar or an antivirus program in your computer? If you doubt any of these changes as the reason for Outlook freezing, verify it by undoing the change. For instance, if you doubt the installation of an antivirus program as the reason for your Outlook freezing, disable the antivirus program and try to operate your Outlook application. To temporarily disable a recently installed Outlook add-in or toolbar, launch your Microsoft Outlook application and go to Tools. Choose Trust Centre from the context menu and select the tab titled Add-ins and Press Go. Outlook will now display all the installed add-ins in your computer. Go through the list of add-ins till you locate the suspicious one. Highlight it and then choose between the options Remove and Disable. Follow the on-screen prompts to complete the removal or the disabling process. After that, make sure that you restart your computer. This will ensure that the changes you made in the Outlook settings are saved and will take effect. Once the application is restarted, it should function without the freezing issue. 
• Another reason that Outlook help desk cites often as the reason for the Outlook freezing issue is the wrongly configured Outlook account setting. Verify your Outlook account settings to troubleshoot the issue. Open your Outlook application and navigate to the tab titled Tools. Select Account Settings from the context menu. Verify the server details provided. Make sure that the details given in the fields such as outgoing mail server and incoming mail server are correct. You need to contact your email service provider for the correct information. 

Well, I hope you could now pinpoint the cause of your Outlook freezing problem and fix it effectively. If the problem persists, you need to contact the Outlook support.